Help

Volume Apparel Help System Definitions

Registration: If you are an apparel reseller and you have NOT registered to use the Volume Apparel catalog before please click the REGISTER button and complete the information form.

·    Click the register button on the upper left side of our home page.

·    Fill in all of the information requested so that we may process your registration application.

·    After you complete the form please click the button at the bottom of the screen ‘Update My Account’, this will save your information. 

·   Next please click the ‘Buying Profile’ tab near the top center of your screen. Check mark all of the appropriate information in the ‘Buying Profile’. If you have questions please click the (?) on the Profile page for more information.  There are detailed instructions below for completing this task.

Log In: If you are already registered to use the Volume Apparel catalog and your account has been activated, * you may confirm your log in by viewing your name displayed in the upper left of the page under the text 'You are logged in'.

·   If your name is displayed then you are already logged in.

·   If your name is NOT displayed, then type your e-mail address and password in the appropriate boxes at the upper left of your screen and click the LOGIN button. You should see your billing and shipping addresses appear, if it displays you may start searching the catalog for products using the fly out menu. See Product Search instructions below.

·   If it doesn’t please email me at once (ArnoldLuber@aol.com) and I will diagnose the problem and email you when you can use the system.

*(We will confirm via phone call or email)

Lost Password: If you have registered but you do NOT remember your password, click the text 'forgot password' and type your e-mail address into the appropriate space. (Type in the address you used when you registered in the catalog) Click the SEND button below and your password will be emailed to you immediately.

Change Email: If you change your email address you do NOT need to register again.

·   If your name appears in the upper left corner then click the 'My Account' text to view your contact information. Scroll down to the EMAIL space and type your new email address over the old one, then move to the bottom of the page and click the 'update my account' text to save the new address.

·   If your name does NOT appear then you should follow the instructions for a lost password and log-in using the OLD information. Once your name appears then you may click the 'My Account' text and edit your e-mail address as described above.

Buying Profile: This catalog is designed to alert you every time a new product is added that matches your profile.

·   In order to accomplish this task you must know about your buying needs. You should perform this task during your registration process, the more accurate your profile is the better we can help you track all new items that may be of value to your business.

·   Your profile is entered using the check boxes to the right of each category heading. If you click the top size level (Accessories) you will select ALL subcategories below them! (Men's, Women's, Boy's Girl's, etc.)

·   You may be more selective by clicking the (+) to the left of a heading to view the subcategories and selecting only those subcategories which are important to your business. The method works the same for all but the last category in the tree. (For more information click the (?) on the Buying Profile Page).

·   To begin, select ALL of the Qualities that you purchase for your store.

·   Next you should click all of the Size Ranges you purchase.

·   The next box asks about the Pricing of the products you buy, this means ‘do you buy full price merchandise directly from manufacturers and/or off-price merchandise (closeouts)? Check ALL that apply.

·   Next you may refine the information further by designating ALL price ranges you purchase.

·   If you wish to make a change to your profile you will need to use the same method, but you will only need to make them to the specific size range/products in which your needs have changed.

Product Search Instructions: 

·   First, place your mouse cursor over the Size Range button on the left side of your screen. (Men’s, Women’s, etc.) If you click on a ‘Main Size’ you will see ALL of the sub-sizes and ALL of the products—probably NOT what you want to do unless you have a lot of time to browse!

·   You may narrow your search results (and save your time) by moving your cursor over the sub-size range that you wish to shop, do NOT click (Women's>Junior,  Girl’s>7/14, etc.). 

·   When your cursor is over a sub-size range you will see all of the ‘life styles’ listed in that range--for example: (Women's>Junior>Active Fitness Athletic,  Boy’s>4/7>Streetwear / Urban, etc).  The most common category is SPORTSWEAR. This term is synonymous with ready-to-wear and it contains most of the products, regardless of the size range.

·   Now you begin to choose the products you wish to shop from this size and life style combination.  (Men’s>Regular Size>Sportswear>Tops, Women’s>Missy>Special Occasion>Dresses, etc.).

·   Finally, if you are looking for a very specific garment—say sleeveless junior tops you would move your cursor to the last portion of the fly out menu before you click your mouse. (Women’s>Junior>Sportswear>Tops>Sleeveless).